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Complaints channel

Committed to transparency and ethics

At AdjudicacionesTIC / TendersTool, we value integrity, transparency and accountability. In line with Law 02/2023, we have established a Whistleblower Channel to ensure that everyone can report any irregular activity, misconduct or violation of our policies and code of ethics.

What is the Whistleblower Channel?

The Whistleblower Channel is a confidential tool that allows employees, suppliers, customers and anyone else associated with AdjudicacionesTIC / TendersTool to report any suspected misconduct, legal violations or unethical practices within our organization.

What can you report?

You can use our Whistleblower Channel to report situations such as:

  • Fraud, corruption or bribery.
  • Conflicts of interest.
  • Harassment or discrimination in the workplace.
  • Violations of internal policies.
  • Any other inappropriate or illegal conduct.

 

How does it work?

 

  • Confidentiality and Anonymity: All reports can be made anonymously and will be treated with the utmost confidentiality.
  • Submit a complaint: Send your complaint via email to canal_etico@omnitel.es
  • It provides all relevant and necessary information to facilitate the investigation.
  • Investigation Process: Each complaint will be investigated impartially and thoroughly by our compliance team.
  • Follow-up: We will keep you informed about the status of your complaint, always respecting confidentiality.

 

We protect Whistleblowers.

At AdjudicacionesTIC / TendersTool, we ensure that all individuals who file a good faith whistleblower report are protected from retaliation. Whistleblower protection is critical to fostering an environment where everyone feels safe to report wrongdoing.

Contact

If you have any questions about the Whistleblower Channel or need assistance in filing a complaint, please do not hesitate to contact our compliance team at canal_etico@omnitel.es.